Cancellation & Refund Policy

You can cancel any order until it is dispatched. Message us on WhatsApp with your order number. If you paid online, the full amount is refunded. Once a tin has been handed to the courier the order can no longer be cancelled.

If a tin arrives damaged or leaking, or the oil is not right, send us a photo on WhatsApp within 48 hours of delivery. Our team checks every claim, and once it is verified as genuine we arrange a replacement or a refund within 24 hours.

Food safety rules mean we cannot take back or resell oil once it has left us, so apart from damaged or defective tins we do not accept returns.

Refunds for online payments go back to the card, UPI account or bank account you paid from, through Razorpay. They are started within 2 working days of approval and usually reach you in 5–7 working days, depending on your bank. Cash on Delivery orders are refunded by UPI or bank transfer.

Delivery timings and charges are on the shipping page.